About Us:
We are a vibrant marketing company committed to helping businesses grow through innovative marketing strategies. We are looking for a Junior Call Centre Representative to join our team and support our client outreach and sales efforts.
Key Responsibilities:
- Handle inbound and outbound calls to potential and existing clients
- Provide clear information about our marketing services and campaigns
- Identify client needs and offer suitable marketing solutions
- Record and update client information accurately in the CRM system
- Follow up on leads and maintain ongoing communication with prospects
- Collaborate with the sales and marketing teams to meet targets
- Resolve basic customer queries and escalate more complex issues appropriately
- Maintain a professional and courteous manner in all client interactions
Requirements:
- Excellent communication and interpersonal skills
- Friendly and confident phone manner
- Ability to work efficiently in a target-driven environment
- Basic computer skills and familiarity with CRM software is a plus
- Willingness to learn and develop within the marketing industry
- Previous call centre or customer service experience is beneficial but not essential
Benefits:
- Comprehensive training and ongoing support
- Opportunity to develop a career in sales and marketing
- Friendly and collaborative team environment
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Leeds LS1 2PW (required)
Work Location: In person
Application deadline: 24/08/2025
Expected start date: 25/08/2025