Location: Yorkshire Dental Suite, Leeds
Salary: £30,000 per annum
Commission: Monthly commission averaging £5,000+ (performance-based)
Job Type: Full-time | Permanent
About Us
At Yorkshire Dental Suite, we pride ourselves on delivering an exceptional patient experience paired with high-quality dental care. As a fast-growing, award-winning dental clinic in Leeds, we specialise in cosmetic, general, and restorative dentistry, with a strong emphasis on innovation, excellence, and patient satisfaction.
Role Overview
As our Treatment Coordinator, you will be the first point of contact for patients considering cosmetic or specialist treatments. Your role will be to build strong relationships, guide patients through their treatment journey, and convert leads into booked treatments—making a real impact on both the patient experience and the growth of the practice.
Key Responsibilities
- Patient Consultations: Conduct in-person and virtual consultations, clearly explaining treatment options, procedures, and associated costs.
- Lead Conversion: Manage incoming enquiries, follow up with leads, and convert interest into booked treatment plans.
- Treatment Planning: Work closely with clinicians to prepare and present personalised treatment plans.
- Sales & Revenue: Achieve monthly conversion and revenue targets with the support of a generous commission structure.
- Patient Experience: Deliver a 5-star customer journey, from initial enquiry to post-treatment follow-up.
- CRM & Admin: Maintain accurate patient records, use CRM software effectively, and ensure all consent and documentation is in place.
- Team Collaboration: Liaise closely with clinicians, front of house, and management to ensure a smooth workflow and communication.
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Skills & Experience Required
- Proven experience in a treatment coordinator, sales, or customer experience role (preferably within a dental or healthcare setting).
- Excellent communication and interpersonal skills.
- Strong ability to build trust and rapport quickly.
- Target-driven with a track record of achieving KPIs and conversion goals.
- Confident in presenting treatment plans and managing objections.
- Tech-savvy with experience using CRM systems and office software.
- High standard of personal presentation and professionalism.
Benefits
- Competitive base salary of £30,000 per annum.
- Uncapped monthly commission with average earnings of £5,000+.
- Opportunity to work with a dynamic, supportive, and ambitious team.
- Continued professional development and training.
- Staff discounts on dental treatments.
- A vibrant, modern working environment with industry-leading facilities.
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Apply Now
Ready to be part of one of the UK’s leading private dental practices?
Submit your CV and a short cover letter explaining why you're the perfect fit for Yorkshire Dental Suite.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
