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Global Network & Call Center Technologies Lead

Astellas Pharma
United Kingdom
Full time
4 weeks ago

General Information

Job Advert Title Global Network & Call Center Technologies Lead Location United Kingdom Function/Business Area Information Technology Employment Class Permanent

Description

Global Network & Call Center Technologies Lead
About Astellas:
At Astellas, experience is coupled energised with a relentless challenger spirit.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation.
We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers.
We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.
The Opportunity:
As Global Network & Call Center Technologies Lead, you will oversee the design, transformation, and secure operation of our global network infrastructure and enterprise contact center technologies.
In this strategic leadership role you will be responsible for delivering high-performance, scalable, and secure connectivity across all users, sites, and critical business functions, including manufacturing and research operations.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Responsibilities:

Essential Knowledge & Experience:

Preferred Knowledge & Experience:

Education/Qualifications:

Additional information:

What We Offer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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