Sheltered and Extra Care Housing Lead

• Permanent, full time position.
• 37 hours per week.
• This role is suitable for hybrid working and will involve a combination of working from one of our offices and working remotely.
• 30 days’ annual leave (plus bank holidays).
• Take on a leading role within a small and supportive team.

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

Managing and developing your team. You will ensure day to day services are delivered, individual and team performances are met whilst continually looking to improve services.

Providing a modern and customer centred sheltered and extra care housing service that will enable us to drive service improvements and deliver solutions to help tenant’s sustain tenancy.

Ensuring tenants receive a high quality and responsive housing, support and extra care service in a safe and secure environment, encouraging independence and choice.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

Have management experience gained within the social housing sector.

Have a working knowledge of housing law, performance standards and performance indicators.

Have experience of working with people with vulnerabilities.

Have experience of dealing with safeguarding vulnerabilities.

Have experience in delivering a high level of customer satisfaction and a passion for working with people to achieve their goals.

Have the ability to inspire, motivate and develop employees and teams along with experience in setting and communicating clear objectives to ensure team goals are achieved.

Are a practical and logical thinker and can overcome problems/issues to meet deadlines.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

For an informal chat about the role, please contact Stephen Boland on 01823 219503 or email [email protected]

Interview date is yet to be confirmed.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.

This role requires DBS clearance via the online disclosures procedure.