Job Purpose
As Ocean Product Coordinator, you will support our Ocean Product Manager, and the wider business, engaging in day-to-day activities

Key Duties and Responsibilities

Engage directly with carriers, gathering up-to-date pricing, tariffs and allocation agreements.
Provide support with pricing and service inquiries for FCL and LCL Ocean Freight from internal stakeholders.
Maintain and share ocean freight tariffs and product tools with internal stakeholders.
Manage weekly allocation agreements both internally and directly with the carriers.
Maintain a customer forecasting system, to assist with creating allocation strategy.
Support allocation strategies with a view on overall customer priority and margin for the business.
Support pricing for sales and the Tender Team.
Be the point of contact for queries raised and look to resolve with the carriers.
Distribute pricing updates & market intel to the UK network.
Assist Ocean Product Manager with regular internal / external reporting.

Qualifications and Key Skills

Ocean freight and freight forwarding industry experience preferred
Proficiency in Microsoft Excel
Knowledge of LCL and FCL pricing advantageous
Understanding of key trade lanes an advantage but not a prerequisite
Highly organised
Problem solving
Excellent communication skills, able to build partnerships across multiple offices and regions
Additional languages welcome but not essential experience.
Excellent communication skills

Job Types: Full-time, Permanent

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Schedule:

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Work Location: In person

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Ocean Product Support/Coordinator

Operations Support Coordinator