Patient Care Coordinator – Sedation Clinic
Reading, Berkshire | Full-time | NHS & Private Dental
Working Hours
Monday to Thursday 08:30 - 17:30
Fridays 08:30 - 15:30
We’re looking for a caring, organised, and people-focused Patient Care Coordinator to join our friendly team at Perfect Smile’s Reading Sedation Clinic. This is a rewarding role where you’ll be supporting patients through every step of their sedation treatment journey – from first phone call to post-treatment follow-up.
What you’ll do:
- Be the first point of contact for sedation patients and their families.
- Explain treatment steps, provide reassurance, and answer questions.
- Coordinate appointments and referrals with our dental and sedation team.
- Keep accurate patient records and ensure NHS compliance.
- Follow up with patients after treatment to check recovery and satisfaction.
What we’re looking for:
- Friendly and empathetic communicator, great with nervous patients.
- Highly organised with strong admin skills.
- Healthcare or dental experience is a bonus (but not essential).
- Comfortable using patient management software (training provided).
Why join us?
- Competitive pay
- Full training and CPD opportunities.
- Supportive, team-focused work environment.
If you want a role where your care and attention make a real difference, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: From £12.50 per hour
Ability to commute/relocate:
- Reading RG1 7UZ: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
