The Role
As a Junior Customer Service Brand Representative, you will be the face of our client brands, ensuring customers receive excellent service while promoting products and services. This is a people-focused role, ideal for someone who enjoys interacting with customers, representing brands, and building relationships.
Key Responsibilities
- Represent client brands across various marketing channels (events, retail, residential, or B2B)
- Engage with customers, providing product information and answering enquiries
- Deliver excellent customer service to create a positive brand experience
- Support the setup and execution of marketing campaigns
- Promote products and services in line with brand guidelines
- Record customer feedback and share insights with the marketing team
- Meet individual and team performance targets
What We’re Looking For
- Excellent communication and interpersonal skills
- A friendly, approachable, and professional manner
- Strong customer service skills and a positive attitude
- Ability to work in a fast-paced marketing environment
- Willingness to learn about different brands and campaigns
- Previous experience in customer service, promotions, or marketing is an advantage but not essential
What We Offer
- Full training and ongoing support
- Opportunities for career growth in marketing, customer service, or brand management
- A supportive and collaborative team culture
- Experience working with exciting UK and international brands
Ready to start your career representing some of the UK’s leading brands?
Apply today and join a team where your skills and potential will thrive.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Manchester M2 (required)
Work Location: In person
Application deadline: 10/08/2025
Expected start date: 11/08/2025
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