Role Overview
We are seeking a Junior Call Centre Specialist to join our team. This role is ideal for someone enthusiastic, confident, and eager to gain experience in customer engagement and sales within a call centre environment.
Key Responsibilities
- Make outbound calls to potential clients to promote products and marketing services.
- Handle inbound customer enquiries efficiently and professionally.
- Assist in setting up appointments and generating leads for the sales team.
- Maintain accurate records of customer interactions and sales activities.
- Provide excellent customer service and support to ensure positive client experiences.
- Work closely with the marketing team to align customer engagement with campaigns.
Requirements
- Strong verbal communication and listening skills.
- Confident and persuasive with a professional telephone manner.
- Ability to work well in a team and independently.
- Organised and detail-oriented.
- No prior experience required – full training will be provided.
What We Offer
- On-the-job training in sales and customer engagement.
- Valuable experience working in a dynamic marketing environment.
- Opportunities for career progression and professional development.
- Supportive and collaborative team culture.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person
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