Role Overview
As a Junior Call Centre Representative, you will play a key role in supporting our marketing campaigns by engaging with potential customers over the phone. You'll provide exceptional customer service, share information about client offerings, and help drive interest and leads for our campaigns.
Key Responsibilities
- Make outbound calls to potential or existing customers
- Answer inbound enquiries with professionalism and clarity
- Clearly communicate product or service benefits to customers
- Maintain accurate records of customer interactions and outcomes
- Assist in qualifying leads and booking appointments for field teams
- Work closely with the marketing team to ensure campaign goals are met
- Represent client brands with a positive and professional attitude
What We’re Looking For
- Strong communication and listening skills
- A friendly, approachable phone manner
- Enthusiastic attitude with a willingness to learn
- Good time management and reliability
- Ability to remain calm under pressure
- No prior experience required – full training will be provided
What You’ll Get
- Practical experience in customer service and marketing
- Full training and continuous support
- Friendly and collaborative team environment
- Opportunities for growth and progression within the company
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Leeds LS1 (required)
Work Location: In person
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