About 4ways
4ways Healthcare (part of the Evidia Group) is a leading healthcare provider based in Hemel Hempstead. We deliver a wide range of critical services to over 100 NHS trusts, health boards, and private healthcare providers nationwide.
We’re committed to creating a supportive, nurturing and inclusive environment where everyone can thrive. We celebrate the strength of our diverse workforce and provide equal opportunities for all.
Ready to kickstart your career?
Join us at 4ways for an exciting 12-month internship where you’ll get real, hands-on experience in a fast-paced, friendly, and professional environment.
We’re looking for an enthusiastic, hands-on individual to join our IT team as a Trainee IT Support Technician. This is an ideal opportunity for someone looking to start a career in IT, with on-the-job training and support from experienced team members. No formal qualifications required, just a willingness to learn and a genuine interest in technology.
You’ll build your skills, grow your network, and get an insider’s view of how a leading healthcare organisation ticks.
Sound like you? We want you on board — someone who’s adaptable, enthusiastic, and ready to make a difference.
Duties
- Provide basic first-line support to staff, including password resets and troubleshooting simple IT issues
- Set up new hardware (PCs, laptops, printers) and install software
- Log and track support tickets using our IT helpdesk system
- Assist with maintaining IT equipment and inventory records
- Shadow and support senior IT staff on technical tasks and projects
- Help maintain network and system documentation
Skills
- Strong interest in IT and technology - you build PCs, fix devices, or enjoying learning tech skills on your own
- Good problem-solving ability and logical thinking
- Good communication skills, both verbal and written
- Knowledge of Windows operating systems, including Microsoft Office Suite
- Good organisational skills with attention to detail
- Ability to work independently as well as part of a team
- Eagerness to learn new skills and adapt to changing environments
- Able to sense check own work
- Comfortable talking to people at all levels of seniority both within and outside the organisation
Personal Attributes
- Positive, can-do attitude and eagerness to learn
- Reliable and accountable for meeting deadlines
- Team player with strong interpersonal skills
- Able to maintain confidentiality and handle sensitive information professionally
Benefits:
- Company events
- Employee discount
- On-site parking
- Referral programme
- Pension scheme
Why Join Us?
This internship is designed for individuals who want to develop their professional skills while contributing to impactful work. You’ll gain practical experience in a wide range of technologies, mentoring, and the opportunity to explore potential career paths within healthcare and technology.
Job Type: Fixed term contract
Contract length: 12 months
Pay: £23,810.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Location:
- Hemel Hempstead HP2 7SJ (preferred)
Work Location: In person
