Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety and Security
Reporting to: Head of Safety and Security
Closing Date For Applications: 4th August 2025
About the Role:
Nottingham Forest Football Club are seeking a detail-oriented and hardworking Control Room CCTV Operator with a strong multitasking skillset to oversee and manage critical CCTV systems during our matchday operations. This pivotal role requires developing a strong understanding of our systems and processes to ensure the smooth running of our matchday events. The successful candidate will collaborate closely with the wider team to identify and resolve issues promptly, while maintaining clear and effective communication.
Key Tasks and Responsibilities:
- To support Nottingham Forest FC with the delivery of safe events, offering high quality service to all persons present.
- Undertake operation of all CCTV equipment and cameras on Match Days.
- Effectively monitor and patrol via the viewing screens and to take any remedial or immediate action and notification as appropriate to events seen.
- Produce and maintain continuity of all detailed records or evidential material required in a clear, concise, legible accurate format. This includes an incident log, management records, evidence records and other documentation in accordance with the Club’s CCTV Code of Practice and Procedures Manual.
- To monitor radio links with other staff and review recorded material for suitability for evidential purposes.
- To always communicate with other Staff and external agencies in a professional and courteous manner.
- To follow the guidelines contained in the Club’s CCTV Code of Practice and Procedures Manual for liaison with the Police. This will include the making of statements where required and to be prepared to attend Court when required to provide evidence.
- To carry out Match Day equipment checks and report all equipment faults to the Safety Officer.
- To be aware of and act in accordance with the Data Protection Act (1998) and the Human Rights Act (1998) regarding disclosure of information and respect privacy. To ensure the security of the Event Day Control Room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the Event Day Control Room and information within.
- To carry out such other duties as the Safety Officer may properly require from time to time in accordance with the grading of the post.
- To participate in development and review process and in any training and development activities identified and agreed as relevant to your personal development and/or your development in your job.
- To operate the systems with regard to Human Rights legislation, including Regulation of Investigatory Powers Act (2000) and Data Protection principles.
- Represent Nottingham Forest FC in a professional manner at all times.
- Maintain a Positive Attitude.
What are we looking for:
- In possession of a valid SIA Public Space Surveillance (CCTV) Licence or be prepared to undertake training to achieve the qualification.
- Previous experience of operating CCTV Systems.
- Good communication and organisation skills.
- Ability to organise and motivate team members.
- Able to work within a structured environment and follow policy and procedures.
Desirable criteria for the Role:
- Knowledge and experience of working with a Stadia environment.
- Experience of working within the sport industry.
- Ability to engage with others hard to both internal and external stakeholders
Forest For Everyone
We aim to create a culture which embraces and celebrates our differences, enables individuals to feel comfortable, maximise their potential and eliminate discrimination.
Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.
Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.
Our Commitment to Safeguarding
As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.
An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.
