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Client Coordinator

Pure Innovations
England
Full time
1 week ago

To be appointable in this role you must be able to prove you have the right to work in the UK. Please note, at present we are not a licenced sponsor.

Role Purpose:

The post holder will be responsible for a caseload of clients and new referrals as determined by the responsible Team Co-ordinator. The post holder will complete annual reviews and initial assessments for new clients as well as facilitate any new support needs that may arise with the support of the Team-Co-ordinators and Community Support Workers.

The role will also involve developing excellent working relationships with parents/carers and other professionals, ensuring the expected quality of service is achieved at all times.

1. To work in a person centred way, that demonstrates Pure Innovations 4 key Values and Behaviours

2. To complete all initial assessments for new referrals, ensuring follow up discussions with Team Co-ordinators and Pure Support Managers to agree that Pure Innovations is the right Service Provider

3. To ensure all Risk Assessments and other associated paperwork are accurate, up-to-date and signed by all relevant parties

4. To co-ordinate and facilitate all client reviews involving parents/carers and other professionals as needed. You will complete accurate paperwork in line with the quality assurance checklist, updating the review database and agreeing goals with clients when appropriate

5. Ensure that all new clients are welcomed and settled in to service and liaise with Team Co-ordinators regarding existing clients who want to move projects across the service

6. To work in partnership with other providers to enable a smooth transition between services. This includes attending transition meetings, internship meetings and any other such opportunities.

7. To involve Pure Support Managers and Team Co-ordinators if additional assessments are needed such as Moving and Handling Risk Assessments or Behaviour Support Plans

8. To ensure that all information such as meds forms/allergy forms/media consent which have been scanned in by the admin support are accurate.

9. To be involved with and contribute to the development and implementation of internal/external guidelines including quality assurance checklists and the CQC framework

10. To maintain excellent contact with client’s support networks, parents, carers etc

11. To attend Pure Support Team Meetings

12. A willingness to raise any concerns with regard to abuse, mistreatment and the management of risk in line with the policies of Pure Innovations

13. Any other duties as requested by the Director of Operations

Requirements:

Pure Innovations is an equal opportunity employer and proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know and you will be automatically invited to interview, provided you meet the essential criteria.

Additionally, if you require any reasonable adjustments or support with the recruitment process, please let us know.

Job Types: Full-time, Permanent

Pay: £25,438.00 per year

Benefits:

Physical Setting:

Shift:

Work days:

Licence/Certification:

Work authorisation:

Work Location: In person

Application deadline: 17/08/2025
Reference ID: 224

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