Twilight Office Administrator (Part-Time)
We are currently seeking a highly motivated and adaptable Twilight Office Administrator to join our team. This role is ideal for someone who thrives in a fast-paced, busy environment and brings a proactive, flexible, and solution-focused mindset to their work.
Working Hours:
Part-time, Monday to Friday
Option 1: 4:00 pm – 7:00 pm
Option 2: 5:00 pm – 8:00 pm
(Flexibility to cover full-time hours during staff holidays or sickness is essential.)
Role Overview
This position requires someone with strong initiative, excellent attention to detail, and the ability to absorb and communicate scheme-related information efficiently across departments. You will be expected to manage a range of administrative and customer service tasks, supporting both internal teams and external clients.
Key Responsibilities
- Respond promptly and professionally to enquiries via phone and email
- Process pre-files and prepare new files for submission
- Maintain accurate and up-to-date records
- Serve as the first point of contact for customer issues, logging and managing complaints through to resolution
- Build and maintain strong relationships with new and existing customers
- Support the sales team in achieving monthly and annual targets
- Monitor and track the performance of installation teams
- Provide ongoing support and assistance to internal departments
Skills and Experience Required
- Minimum of 3 years’ experience in a similar administrative or customer support role
- Proven data entry skills with exceptional attention to detail
- High level of proficiency in Microsoft Office applications
- Excellent communication and interpersonal skills
- Strong organisational and time management abilities
- Ability to work independently and collaboratively within a team
- Resilient, with a can-do attitude and the ability to adapt quickly to changing business needs
- Strong attendance record is essential
To Apply
Please email your CV to [Insert Email Address].
Only successful applicants will be contacted.
Job Type: Part-time
Pay: £15,400.80-£27,625.47 per year
Expected hours: 15 per week
Schedule:
- Monday to Friday
Language:
- English (required)
Work Location: In person
Reference ID: TWIJULY