iSIGHT Clinic has been providing excellence in eye care for over 30 years. As specialists in eye care we provide comprehensive ophthalmic services including Refractive surgery, Cataract surgery, AMD (Wet and Dry), Glaucoma, Ocular plastics and Orthoptics.
The business has expanded over the last few years and has opened a second clinic in Ormskirk. We open 7 days a week and offer appointments from 8.00am to 8.00pm
We are currently seeking an experienced individual to join our front of house and administration team, at our main hospital site and our administration offices in Southport.
The successful candidate will be:
- Enthusiastic, dynamic and highly motivated with a passion for delivering the highest quality care
- Capable and confident
- Demonstrate effective organisational skills
- Demonstrate effective communication skills
- Flexible in your approach to your work
- A strong team player
- Eager to learn
- Good IT skills are essential
In addition, you will also need to possess:
- Good working knowledge of Microsoft Office, Outlook, Excel and Word
- Flexibility & use of a car is desirable as travel to nearby sites may be required
- Experience of working in Ophthalmology or Optometry is desirable but not essential.
- Previous experience with EMIS web would be desirable but not essential.
Main Duties and Responsibilities
- Assisting in the day to day functioning of the clinic reception, including opening and closing the building at the start and end of the day.
- Greeting patients and visitors in an efficient and courteous manner.
- Providing patients with refreshments as required.
- Taking payments from private patients.
- Providing an effective and polite telephone enquiry service.
- Proactively communicating information between relevant patients, doctors and other healthcare professionals.
- Making appointments.
- Dealing with general enquiries.
- Responding to the needs of doctors and nurse during clinics and theatre sessions.
- Inputting and extracting information from our database.
- Preparing theatre lists – accuracy, attention to detail and time management is vital.
- Supporting the administration team when required – includes answering phones and triaging patient enquires.
- Actioning patient referrals.
- Maintaining waiting lists.
- Any other reasonable duties as necessary.
This is not an exhaustive list, any other appropriate duties as requested by office or assistant office manager, registered manager or consultants as necessary.
To comply with company policies including mandatory training courses as required.
iSIGHT Clinic is an equal opportunities employer and welcome applicants from all suitably qualifies persons regarding of their race, sex, disability, religion/belief, sexual orientation or age. Applicants must have the right to work in the EU. All offers of employment are subject to satisfactory enhanced DBS checks.
Job Types: Full-time, Permanent
Pay: £12.40 per hour
Expected hours: 37 per week
Shift Patten:
- 8-hour shift
- Tuesday to Saturday
- Additional weekend availability
Experience:
- Medical Receptionist: 1 year (preferred)
- Administration background would be desirable
Work Location: In person over two sites in Southport, occasional work at Ormskirk Clinic.
iSIGHT Clinics is an equal opportunities employer and welcome applicants from all suitably qualifies persons regarding of their race, sex, disability, religion/belief, sexual orientation or age. Applicants must have the right to work in the EU. All offers of employment are subject to satisfactory enhanced DBS checks.
Job Types: Full-time, Part-time, Permanent
Pay: £12.40 per hour
Benefits:
- Company pension
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 29/07/2025