Job description
Operations Admin Assistant required to work at Stapleford Flight Centre Friday each week from 10.00 until 18.00 hours.
Duties and Responsibilities
- Dealing with clients bookings, cancellation and confirmation of flying lessons by phone and in person
- Entering flights and times on computer system
- Processing payments and customers accounts accurately
- Providing professional reception service to customers and visitors
- Greeting and welcoming visitors to the Offices during opening hours
- Manage bookings for Flying Instructors
- Adding up aircraft technical logs and checking if they have been correctly entered on system
- Giving information on flying courses, prices etc
- Answering emails
Person Specification Requirements
- Sound knowledge of and the use of plain English both written and oral
- Must be able to multi-task and work under pressure
- Able to be discreet and diplomatic, approachable and flexible
- Experience of reception or customer service work
- Good numerical skills with an eye for detail
- Ability to work as part of a team with minimum supervision, supporting the lead receptionist
- Experience and ability to use own initiative appropriately
- Ability and willingness to cover for other administrative team members and work outside of normal hours on occasions
DUE TO THE LOCATION OF THE AIRFIELD - YOU MUST HAVE YOUR OWN TRANSPORT.
Job Types: Part-time, Permanent
Pay: £12.80-£14.00 per hour
Benefits:
- Store discount
Application question(s):
- Do you have your own transport to reach the airfield.
Work Location: In person