Operations Support Assistant - Torfaen Central - NP44 3YS
Scope - Today, tomorrow, this week, next week and next month.
Main Purpose - Support the management team to ensure the centre/allocated area of business operation support tasks run smoothly.
Salary:- £12.73 per hour/£24,559.40 per annum (FTE)
Hours:- 37 per Week
Start Date:- To be Confirmed
Outcomes -
Support the management team to ensure the full implementation of all relevant business support processes and systems (internal or external systems) within the allocated area of business operation.
Note take, minute, agenda planning and diary management support for the management team within the allocated area of business operation.
Prepare letters,emails, reports, grant or funding applications on behalf of allocated areas of business operation, including confidential and sensitive correspondence.
Support forecasting process and record keeping of income and expenditure against budget, including returns to external funders on behalf of allocated areas of business operation.
Point of contact for telephone enquiries, post, stationery orders,purchase order raising, invoice processing, and petty cash management as required for allocated areas of business operation.
Authorise working hours of team members as delegated by members of the management team for allocated areas of business operation.
Pitch in as needed to help out the centre, operations, your manager and the wider Halo team.
Promote our values and expectations.
Plan your tasks, deliver great service standards.
Support your colleagues.
Commit to your own development.
Take part in company training programmes.
Provide feedback so we can continuously improve.
Respect the privacy rights of customers and colleagues.
Take responsibility for your performance.
Take an active interest in the company and your centre.
Follow company policies, procedures and systems.
Follow the emergency response plan.
This job description covers the main duties and responsibilities of the job. Other activities commensurate with this job description may from time to time be undertaken by the job holder.
Person specification
Qualified in or willing to work towards minute taking qualifications, Business Administration or Business support qualification, GCSE grade C or equivalent in English and Maths
Self Management.
Teamwork.
Relationship building.
Experience of diary management.
Experience of minute taking for meetings and agenda planning.
Experience of dealing with confidential and sensitive information.
Experience of dealing with multiple business support systems.
Ability to communicate to all levels of team members.
Experience of providing one-to-one and team support to managers.
Accurate note taking skills.
Ability to effectively prioritise workload and multi-task.
Proactive and able to use initiative to take decisions.
Understanding the need for professional confidentiality.
Experience with meeting deadlines.
Determination to succeed, enthusiasm and commitment.
Ability to work on own initiative/with minimal supervision.
Commitment to own and others personal and professional development.
What we will offer:
Pension scheme (with an option to upgrade).
FREE Halo Active membership and discounted prices for your family.
Occupational Health and Wellbeing Services.
Full training and development.
Cycle to work Scheme.
Flu vaccination.
Access to a range of family friendly leave policies.
Career breaks.
Cash back and rewards.
10% discount on retail in Halo centres.
Discounted Halo Cafe purchases.
Long service anniversaries
Enhanced Occupational Maternity Pay
Apprenticeship and upskilling opportunities through our training provider COPA
For more information and to apply, please visit our website https://haloleisure.org.uk/careers