Job Title
Operations Support
Hours
Monday-Friday / 8:30 - 17:00
Summary
Providing assistance and client support to ensure smooth and effective running of Merit's operations function. Working alongside a busy team, reporting to the Head of Operations.
Duties & Responsibilities
- Liaise with clients regarding future works, job bookings and problem solving
- Liaise with Site staff regarding their deployment
- Book and manage client stock coming in and leaving the warehouse whilst maintaining strong communication with the Warehouse Team
- Complete risk assessments method statements where necessary
- Perform other administrative duties within the operations department as instructed
Experience/Skills Required
- Experience in a client facing role such as scheduling/planning/customer service.
- Excellent communication skills and the ability to build great working relationships with a range of stakeholders.
- Strong administration, organisation and problem solving skills
- Computer literate with experience using in-house booking systems
Benefits
- 28 days holiday including Bank Holidays
- Free onsite parking
- Retail/Shopping discounts
- Discounted Gym membership
- Employee Assistance Programme with counselling services
- In-house Mental Health First Aider
- Cycle to work scheme
Job Types: Full-time, Permanent
Pay: £28,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Rochester: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to commit to an interview during week commencing 28/07/2025?
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 3 years (preferred)
- Client/Customer Support: 3 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 07/25OPS