About Us
Nox Hotels is an independent group of hotels providing short- and long-term stays for guests from all over the world in various central locations across London.
We are now seeking a Business Operations & Administration Coordinator to take ownership of a wide range of office, HR, and operational responsibilities in our head office in West Hampstead. This is a hands-on role for someone who enjoys working independently, thrives on problem-solving, and takes pride in accuracy and attention to detail. Full training will be given.
About the Role
As the first point of contact for our office, you’ll work closely with the company directors and support the smooth running of our day-to-day operations. While this is not a social or team-heavy environment, you’ll play a central role in keeping everything organised, efficient, and running to a high standard.
Key responsibilities include:
- Acting as the first point of contact for incoming calls and general enquiries
- Providing direct administrative support to the directors
- Filing, record keeping, and document management to maintain accurate and up-to-date information
- Handling basic HR administration, such as employee onboarding, contracts, maintaining employee documentation
- Coordinating purchasing and procurement for our hotel branches
- Liaising with suppliers, utility companies, and contractors/builders to ensure smooth operations
- Supporting accounts payable and general back-office finance processes
- Overseeing day-to-day operational tasks to keep the business running efficiently
What We’re Looking For
- Proven ability to work independently and manage your own workload with minimal supervision
- Strong problem-solving skills and a proactive mindset
- Excellent attention to detail and organisational skills
- Proficient verbal and written English (able to draft clear emails, documents, and communicate confidently)
- Confident communicator with the ability to liaise with suppliers, contractors, and directors
- Strong computer skills including Microsoft Office Suite (Word, Excel, Outlook)
- Flexible, reliable, and able to adapt to a varied workload
Why Join Us?
This role is ideal for someone who enjoys working autonomously, takes ownership of their responsibilities, and wants to gain broad experience across business operations, administration, HR, and finance. You’ll be part of a small team where your work has a direct impact, and you’ll build close working relationships with senior leadership. The successful candidate can start immediately.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Ability to commute/relocate:
- London NW6 1SG: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work Location: In person