Search suggestions:

part time
full time
retail
no experience
remote working
all
night shift
warehouse
cleaner
work from home
weekend
warehouse operative
receptionist
Wales
Scotland
London
Manchester
England
City of London
Southampton
Essex
Cornwall
Buckinghamshire
City of Edinburgh
Remote
Apply

Tenancy Officer

Alliance Homes Group
North Somerset, England
Full time
2 days ago

Fixed Term - 12 months

37 hours per week

We have an exciting opportunity for an experienced housing professional to join our team and build strong relationships with our customers and deliver a full range of support, focusing on their needs from the very start of their tenancy with us.

You will manage complex tenancy management issues throughout the tenancy, working closely with colleagues in other teams to find the most appropriate solution.

When a tenancy ends you will be responsible for supporting customers through that process, making sure that they leave their home with the support advice and information they need to do so successfully.

You will ensure every new customer is happy with their new home and get every new tenancy off to the best start.

About you:

You will have experience in Housing Management with a good knowledge of housing legislation, policy and practice. An excellent communicator, both written and oral, you will ensure customers understand the terms and conditions of their tenancy agreement.

You will be able to respond to stakeholder concerns, including customers, with tact and sensitivity.

With great time management skills, you will be able to prioritise your workload.

The successful candidate will also be subject to a satisfactory Enhanced DBS check. You must have a full driving licence and access to your own car to be considered for this role. Full Role Profile can be found at the bottom of this page.

We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.

If you are an internal candidate and interested in this as a secondment, please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered.

At Alliance we want to create places to live that our customers are proud to call home.

Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.

Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.

MBITIOUS FOR ALL - We are one team, aiming high for our customers.

ENUINE – We are authentic and encourage everyone to be themselves.

WAKE TO OPPORTUNITY – We are constantly curious and drive innovation through collaboration.

AKE THE DIFFERENCE – we are proactive and strive to make a positive impact.

FFECTIVE – We are professional and can be relied on to achieve consistently good results.

Save Apply
Report job
Other Job Recommendations:

Tenancy Support Officer

Rotherham Metropolitan Borough Council
England
£31,067 - £33,366 a year
RMBC are committed to improving the economic prospects of our tenants and residents The RMBC Financial Inclusion Team seeks to...
4 days ago

Tenancy Sustainment Officer - Manchester

L&Q
Manchester, England
£32,188 - £35,593 a year
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefits...
2 days ago

Housing Support Officer - Tenancy Sustainment

Alliance Homes Group
Bristol, England
£27,659 - £35,022 a year
You will be supporting residents at risk of losing their tenancy, prevent potential homelessness and help to reduce anti-social...
2 days ago

Tenant Survery Officer

Kensington Community Care (Gloucester) Limited
Birmingham, England
  • Conduct structured surveys with tenants in exempt and social...
  • Accurately record and report findings to the designated...
6 days ago

Facility Control Officer

Babcock International
Plymouth, England
  • Ensure availability of spares and equipment for the safe...
  • Support the delivery of tasks within the RWM Integrated...
6 days ago

Female Search Officer

Securitas
Pembrokeshire, Wales
£25,100
With comprehensive training, and opportunities for advancement, this is your chance to shine and grow. 🚨 Position: Female Security...
2 weeks ago

Duty Officer

Connect2Halton
Halton, England
  • Oversee the building during events
  • Ensure the safety and wellbeing of staff and visitors
  • Supervise and support front-of-house staff...
4 days ago

Neighbourhood Officer

Leeds Federated Housing Association Limited
Leeds, England
Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management...
2 days ago

Planning Officer

SWANSEA COUNCIL
Swansea, Wales
£35,235 - £38,626 a year
We are seeking a motivated Planning Officer to join our dynamic Planning and City Regeneration team in Swansea. This is an...
2 days ago

Tenancy Progression Coordinator

Savills
London, England
£28,800 - £36,468 a year
We're currently looking for an experienced administrator to join our Richmond head office in our Tenancy Progression team. You'll...
2 days ago