Supervisor

Are you ready to play a pivotal role in delivering exceptional dining experiences? NOCI is seeking a motivated and guest-focused Supervisor to join our dynamic team.

Why us?

• 
  Referral scheme of up to £2000!! So spread the word.
• WageStream – track, stream, save & learn with your hard earned ££££.
• 50% discount on food and soft drinks across all our brands.
• Long service rewards including increased holiday and access to private healthcare.
• Discounted room rates at our award-winning hotels
• 50% off Private Event Space hires.
• Health & Wellbeing Support.
• Mental Health & Legal Guidance.
• Financial Support & Advice.
• Access to a wide range of discounts from well-known brands.
• Access to our Enrichment Days & Events Calendar.
• Apprenticeship Programmes tailored to YOU.

Why you?

• 
  Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction.
• Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Leadership: Ability to lead by example and motivate team members to achieve goals.
• Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure.

The Role:

• 
  Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions.
• Team Management: Supervise and support team members, providing guidance and assistance as needed.
• Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries.
• Training and Development: Support in training initiatives to enhance team skills and performance.
• Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant.
• Communication: Liaise with management and other departments to ensure smooth operations and efficient communication.

Ready to make a difference in the dining experience of our guests? Apply now and we will aim to be in touch asap!