Job Description
This hybrid role offers a great balance of home and site working.
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Street Works Specialist
Join our Network Build team as a Street Works Specialist, where you'll lead collaboration with local authorities and build partners to ensure compliance with NRSWA regulations and minimise operational risks. You'll provide expert guidance, resolve complex disputes, and represent our interests at regional forums. This field based role is ideal for someone with strong street works knowledge and a proactive, solutions focused mindset.
You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
- Build strong, collaborative relationships with local authority teams, acting as a trusted advisor to ensure smooth and compliant street works operations
- Provide expert guidance to internal teams and partners on street works legislation, helping to prevent costly fines and maintain a positive reputation
- Resolve complex issues and disputes with confidence and professionalism, using your knowledge to find fair and effective solutions
- Monitor performance data to spot trends, identify risks, and support continuous improvement across regional projects
- Represent the company at industry meetings and forums, ensuring your voice is heard and helping shape the future of street works practices
What you’ll bring to the role
You'll bring strong communication and problem solving skills, a solid understanding of street works legislation, and the confidence to collaborate with diverse teams and stakeholders to keep projects running smoothly and compliantly. You’ll also have:
- The ability to build trusted relationships with local authorities and internal teams, to ensure clear and confident communication
- Expertise to help guide teams and ensure compliance across all street works activities
- Skills to resolve complex issues and disputes, staying calm under pressure with a solution focus
- Experience in civils, ideally at supervisor level or above, with a focus on reinstatement
- Working knowledge of the SROH and Coring
- Familiarity with tools like Symology, Aurora, or Street Manager will help you hit the ground running
Diversity, Inclusion & Belonging
We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Silver Covenant, Care Leaver Covenant and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.
What you can expect from us
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
Additional Information
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!
