Job Summary
We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that our team delivers exceptional experiences to every customer. This role requires effective communication and organisational abilities to manage staff, inventory, and sales processes efficiently.
Duties
- Supervise and manage shop staff, providing guidance and support to ensure optimal performance.
- Oversee daily operations, including inventory management, sales reporting, and customer service initiatives.
- Lead by example in selling products and promoting special offers to enhance sales performance.
- Foster a positive work environment that encourages teamwork and collaboration among staff members.
- Conduct regular training sessions to develop team skills in retail management and customer engagement.
- Maintain high standards of shop presentation and cleanliness to create an inviting atmosphere for customers.
- Handle customer inquiries and complaints with professionalism, ensuring satisfaction is achieved.
- Implement effective time management strategies to optimise workflow and meet operational goals.
Qualifications
- 3-5 years of proven experience in retail management or supervisory roles is essential.
- Strong leadership qualities with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Multilingual abilities are advantageous for engaging with a diverse customer base.
- Exceptional organisational skills to manage multiple tasks efficiently in a fast-paced environment.
- Time management proficiency to ensure deadlines are met without compromising quality of service.
- A proactive approach to problem-solving with the ability to adapt in dynamic situations.
If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as a Shop Supervisor.
Job Type: Full-time
Pay: £31,500.00 per year
Benefits:
- Language training provided
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: ATL-708
Expected start date: 04/08/2025
