Johnson Controls is the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet.
Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, our nationally based engineers provide planned, preventative, and reactive services across sectors including food & beverage, cold storage, leisure, pharma, and automotive.
We’re hiring a Service Coordinator with strong organisational skills to manage service support teams and ensure timely, high-quality customer service for maintenance and repairs. This is a full time and permanent position based in our office in Belshill.
What We Offer
Competitive salary
Permanent, full-time contract (Mon–Fri)
25 days annual leave + bank holidays + holiday buy-back
Pension (up to 7% employer match)
Life assurance, EAP, referral scheme, and product discounts
Commitment to safety via our Zero Harm policy
Access to business resource groups
Key Responsibilities
Engineer scheduling and utilisation
Planner and timesheet management
Job creation (maintenance, quoted, reactive)
Parts ordering and customer communication
PO handling, invoicing, quotations, WIP management
KPI tracking and compliance (EHS, FGAS)
Maintaining training matrix
What We’re Looking For
Essential:
Strong organisational skills
Customer-focused mindset
Ability to prioritise and work independently
Positive, team-oriented attitude
Adaptability in a dynamic environment
Preferred:
Experience in a similar role
Technical background
Join our team and thrive in a culture where your ideas are valued, your work is respected, and your growth is supported—with great rewards and a strong team ethos.
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