NMA Streetworks & TM Coordinator
Department: Severn Trent Water
Employment Type: Full Time
Location: Brunel House
Reporting To: Jessica Evans
Compensation: £26,984 / year
Description
As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.Key Responsibilities
- Start and Stop work in accordance with SLA and permits
- Understand the works system and work to the processes accordingly – Training will be given
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Be responsible for Streetworks performance and driving continual improvements with the Operational teams
- Validate and transmit notice/permit requests in a timely manner
- Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate
- Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
- Analyse and respond to Section 74 charges & fixed penalty offences
- Run and circulate daily jeopardy reports as required
- Monitor and chase any outstanding issues
- Provide general admin support
- Be part of a call desk
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures Experience and Qualifications
Skills, Knowledge & Expertise
- Ideally you will have experience working in Utilities previously
- Experience in a planning / coordinator role
- Ability to prioritise workload, multi-task and work under tight time pressures
- Excellent communication skills
- High attention to detail
- Logical mind
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
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