Location: Hybrid (3 days in Huddersfield, Birkby Grange office)
Hours: Full-time, Mon–Fri (39.5)
Join the team behind the UK’s biggest loyalty rewards!
At Ello Group, we help brands like Vodafone, NatWest, and Compare the Market build meaningful connections with their customers. From restaurants to cinema and coffee shops – we create perks that people love.
We’re looking for a new team member to join our high-energy, super-social product partnerships team. You’ll be the go-to contact for our independent partners, ensuring they stay engaged and supported through exceptional service, retention conversations, and QA activities.
What you’ll do:
- Be the friendly voice supporting our restaurant and hospitality partners
- Manage retention, resolve issues, and keep partner relationships strong
- Carry out QA checks, mystery shops, and outbound calls
- Log insights, track activity, and collaborate with our growing team
What you’ll bring:
- Great phone and email skills
- Confidence handling objections and juggling tasks
- Positive, proactive attitude and strong attention to detail
- A love for teamwork and a passion for people
Why Ello?
We’re more than a business – we’re a family. Expect support, laughter, big wins, and real career growth. Plus, you’ll be making a difference to businesses and consumers every single day.
More about us: Life_at_ello (Instagram)
www.ellogroup.co.uk
Apply now and help us create connections that count!
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
- Work from home
Work Location: In person
