Job Summary
We are expanding and now looking for new or experienced Part-Time Primary Care Coordinators to join our friendly and growing team!
We are recruiting for part-time roles ranging from 16 to 24 hours per week. This is a shift-based position, working on a two-weekly rota alternating between:
- Week 1: 8:00 AM 4:00 PM
- Week 2: 10:15 AM 6:15 PM
Experience in a patient or customer-facing role and basic computer skills are ideal, but not essential — we’re happy to train the right candidates. You’ll be supported by an amazing team and enjoy a positive, collaborative work environment.
St Bartholomew's Medical Centre is located in Manzil Way, Cowley and is a well-established practice with three other sites including Brookes University Medical Centre,, Lake Street and Hollow Way Medical Practice. We are a training practice for GP trainees, nurses, midwives and pharmacy students. We have approximately 30,000 patients.
Main duties of the job
Job Responsibilities:
- Handling telephone calls and signposting patients where necessary
- Greeting, checking in and booking appointments for patients at the front desk
- Dealing with repeat prescription requests
- Responding to patient enquiries both in person and by telephone
- Scanning, filing and photocopying documents
- Clerical support to clinicians and management.
- Admin support to clinicians and management
- This role involves a variety of responsibility, and this is not an exhaustive list.
- Undertake any other additional duties appropriate to the post as requested by the management.
Overview of your organisation
St Bartholomew & Hollow Way Medical Practice has a large team, including 6 GP partners, salaried GPs, Minor illness nurses, ANP's, Practice nurses, HCAs and a phlebotomist as well as other Allied Health Professionals. They are supported by an invaluable admin and reception team.
Our main surgery is at St Bartholomew, on Manzil way. We also have three branch surgeries, one of which looks after the students and staff of Oxford Brookes University; South Oxford Health Centre at Lake Street and Hollow Way at Ivy Close. The team all have the opportunity to work on occasion at all four sites, giving variety whilst remain part of the same team.
We are a training practice, supporting trainee GPs, medical students, pre-reg nurses and pharmacists.
We work hard, support each other as a team and encourage everyone to achieve their work life balance.
Job Types: Part-time, Permanent
Expected hours: 16 – 24 per week
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Experience:
- customer service in primary care: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 24/08/2025
Reference ID: Patient Care Co-ordinator
