Job Title: Specialist laundry and customer service operative
Duties:
- Provide excellent customer service by assisting customers with their inquiries and concerns
- Handle customer transactions, including cash handling, processing payments, arranging deliveries
- Maintain a clean and organized work area
- Collaborate with team members to ensure efficient operations
- Using specialist laundry equipment and garment presses (wet cleaning)
- Follow company policies and procedures to ensure a safe and secure work environment
- Resolve customer complaints or escalate issues as necessary
Experience:
- Previous customer service experience is preferred but not required
- Previous experience in the drycleaning or laundry industry is essential
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling transactions
- Basic computer skills for operating point-of-sale systems
Job Types: Part-time, Permanent
Pay: From £13.00 per hour
Expected hours: No less than 24 per week
Benefits:
- Company pension
- Employee discount
- Free parking
Ability to commute/relocate:
- Crewe CW1 6YY: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- drycleaning: 1 year (required)
- Dry cleaning / laundry : 1 year (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Crewe CW1 6YY (required)
Work Location: In person
Application deadline: 06/09/2025
