Financial Market Infrastructure Directorate
In Financial Market Infrastructure Directorate (FMID) you will join a directorate at the heart of the Bank, responsible for supervision, policy and technical risk analysis on the infrastructure that sits at the core of the financial system - payment systems, central counterparties and central securities depositories. We offer an outstanding and exciting place to work in a highly collaborative directorate, undertaking work with strong links into numerous other parts of the Bank and international regulators. For more information on the work we do, see our latest annual report available here: The Bank of England's supervision of financial market infrastructures - Annual Report 2025 | Bank of England
Job Description
We are seeking an enthusiastic PA to provide secretarial support to the Head of Innovation and Payment Policy Division (Emma Butterworth), and 2 Senior Managers, (Magda Rutkowska and Pavel Chichkanov). This would suit an ambitious PA who is looking to develop their existing skills and gain a wide experience working in a busy office. The jobholder would form part of a wider team supporting the directorate.
The role is to support the HoD and Senior managers lead on all aspects of running the Division, taking on tasks such as organising divisional away days, budget tracking, expenses, events, and senior management meetings.
This is an exciting position with a varied and interesting workload with opportunities to display your own initiative. You will have the chance help develop the division’s processes and infrastructure, including how new technology like M365 and Co-Pilot can be leveraged, to ensure it runs smoothly and efficiently and is a great place to work.
The support team is self-covering so the jobholder will be required to help cover absences on the unit, including covering the Executive Director PA role.
You would be responsible for:
- Diary management for the HoD and senior managers, dealing with meeting requests and clashes, using judgment on which meetings take priority, ensuring effective management of their time.
- HoD Inbox management daily and manage the in-box in their absence. This will involve exercising good judgement as to what can be taken care of yourself, what the HoD should see and delegate where appropriate on to other members of the Division.
- Experience using Microsoft 365 software (For example List, Form, SharePoint, Power Automate, CoPilot)
- Working with the HoD to keep the division running on track - highlighting outstanding actions/queries as well as outgoing actions to ensure that all deadlines are met, chasing where appropriate.
- Assisting with recruitment processes – for example, arranging interviews and preparing interview packs.
- Completing processes for new joiners, movers and leavers.
- Leading on establishing and helping the division adopt new processes and tools – in particular, M365 application, automating and streamlining processes using your judgment and new technologies.
- Organising travel, process expense claims and support other administrative duties and budget tracking through the year.
- Building out the infrastructure and processes for the division more broadly, working closely with the management team, the rest of the support unit and the COO.
- Working closely the other PAs to support the division as a whole.
- Depending on your skills and interests, managing the team PA.
There is some flexibility to shape the role to your skills and interests – please do get in touch if you would like to discuss further!
Number of direct reports: 0-1
Role Requirements:
Minimum Criteria
You should be:
- Strong organisational, prioritisation and time management skills with the ability to work in a structured way to a high standard against sometimes tight deadlines.
- Adaptable and able to take care of issues quickly and efficiently.
- Reliable and good at getting things done to a high standard and sometimes against tight deadlines.
- Flexible and willing to tackle new challenges.
- A team player with excellent interpersonal skills and able to build good working relationships and networks
- Proficient in use of Microsoft applications: OneNote, Word, PowerPoint, Teams, Outlook
- Curious about new tools and technologies, how to embed them effectively and get the most out of them
- Sensitive when handling confidential data, maintaining a high degree of discretion
- Excellent interpersonal skills and the confidence and gravitas to liaise with senior stakeholders. Able to build and maintain good working relationships and networks,
- High level of accuracy and a good attention to detail.
Desirable Criteria
- Experience of having covered at HoD level or above.
- Taking minutes of meetings
- Basic MS Excel skills.
You should not be put off applying if you do not meet all of these criteria – we would encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be helpful in role
The Bank values diversity and inclusion – we want to reflect the society we serve better; we want the best people to work for us and we want our workplace to be inclusive. We value all forms of diversity, including but not limited to age, disability, ethnicity, gender, gender identity, race, religion and sexual orientation. One way we support diversity and inclusion is through our staff run networks.
We are fully committed to having a diverse and inclusive working environment and are open to considering how the role might be carried out with flexible working. This role is therefore open to job shares, flexible and part time working patterns.
As part of our commitment to expand our presence across the UK, this role can be based in either our London or Leeds office. Should you wish to work from one of our hubs (Cardiff/Newcastle/Glasgow/Belfast), you will need to confirm that this is possible with the hiring manager before applying.
Where a role can be carried out from home, we are working towards colleagues spending at least half of their time in the office, so that we can all benefit from working together in person, while maintaining the flexibility offered by home working. We expect colleagues to spend a minimum of 40% of their working time in the office per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them and their team.
We are also committed to making adjustments for candidates and employees where possible and have partnered with external expert organisations to support us in this. We are a member of the Disability Confident Scheme
IMPORTANT: For those who wish to apply under the Disability Confident Scheme and indicate whether you wish for all existing and future applications to be made under this scheme, please navigate to OBS and Under Me > Document Records > Add > Disability Confident Scheme and select yes/no.
We anonymise applications so hiring managers will not be able to see your personal information when reviewing your submission, including your CV.
IMPORTANT - Please firstly complete your profile in OBS. There is a pop up reminder before applying to ‘review skills and qualifications’, so please do this first, then fully complete the application form questions as requested. Any incomplete submissions may not be reviewed.
This role is recruited via the PA Central Skills Pool (req38). If you are interested in this role, please email the Talent Acquisition team [email protected] including the role title and requisition number and mark for attention of Brenda Atchannah & Laura Diamond. Do not apply directly to this Requisition.
For further information or an informal discussion on the role, please contact Lin Philpott, Lucy French or Emma Butterworth
This role closes on 19th September 2025.
The ‘Reference Point Group’ for this role is xxxxxx. Further information can be found here - Understanding the Bank’s approach to pay (sharepoint.com)
Please apply online, ensuring that you stop and complete your profile in OBS, then answer the application questions, complete the work history and submit your CV and most recent Performance Review/PRS (note: PRS is optional).
