Job Description:
We are seeking enthusiastic and driven Outbound Call Centre Agents to engage with businesses (B2B) and consumers (B2C) through outbound calling. This role involves reaching out to potential leads, generating interest, and securing appointments or sales on behalf of our clients.
Responsibilities:
- Make outbound calls to businesses and consumers in line with campaign objectives.
- Conduct high-quality calls to generate leads, schedule appointments, or drive sales.
- Meet or exceed daily/weekly targets for call volume and successful outcomes.
- Record and update customer details and call outcomes in our CRM system.
- Maintain a professional, courteous, and confident phone manner at all times.
- Adhere to the compliance standards set by the company for each campaign.
Requirements:
- Proven experience in outbound calling, with a focus on lead generation, sales, or appointment setting (B2B/B2C experience preferred).
- Excellent communication and persuasion skills with the ability to engage and motivate others.
- Target-driven mindset with the ability to work independently and as part of a team.
- Comfortable working in a fast-paced, high-volume environment.
- Self-motivated, with a proactive approach to reaching goals.
Benefits:
- Competitive hourly rate
- Flexible working hours: Temporary and full-time positions available.
- Opportunity to build valuable skills in sales and outbound calling.
- Supportive, team-oriented work environment with ongoing training.
- Self-employed position offering flexibility to manage your own schedule.
How to Apply:
If you are a motivated and target-driven individual with a passion for outbound calling, we would love to hear from you! Please submit your CV and a brief cover letter outlining your experience and availability.
Location: Norwich, UK (Office-based)
Company: We are a results-driven call centre based in Norwich, specialising in B2B and B2C outbound calling campaigns. We work with a variety of clients to generate leads, set appointments, and drive sales, and we're looking for motivated individuals to join our team.
Position Type: Self-employed, Hourly Paid
Hours: Temporary and Full-time positions available 20 -40 hours per week.
Note: This is an office-based position in Norwich, UK. Only applicants who are able to work from the office will be considered.
Job Types: Full-time, Part-time
Pay: £10.00-£12.21 per hour
Expected hours: 20 – 45 per week
Experience:
- Outbound Call Centre: 1 year (preferred)
Work Location: In person
