Operations Co-ordinator – Be the Backbone Behind Beautiful Builds
At Thompson's Group, we don’t just restore buildings - we restore character, build heritage, and create lasting beauty. But behind every expertly laid brick, beautifully plastered wall and fabulously decorated interior is a well-coordinated team, and now we are looking for an Operations Co-ordinator to keep everything running smoothly behind the scenes.
This is an office-based role at the heart of our operations, supporting our team on the ground, liaising with customers, managing project logistics, and working closely with our Project Manager to ensure everything comes together seamlessly.
Why Join Thompson’s?
- Generous holiday allowance
- Bonus & referral schemes
- Career progression opportunities
- Coffee mornings & fun team socials (bi-weekly or monthly)
- Training & development opportunities
- Supportive and motivated team environment
- Company-sponsored events
- Pension scheme (qualifying)
- Long service awards
Your Role Will Involve:
- Coordinating material orders to ensure smooth project delivery
- Liaising with subcontractors and assisting in the tendering process
- Acting as a key office-based point of contact for customers, keeping them informed on project progress
- Responding to general enquiries and incoming calls with professionalism and efficiency
- Supporting the Project Manager in day-to-day administration and project coordination
- Using project management software to communicate with on-site teams and assist with their queries (with onboarding and training provided to get you up to speed)
- Logging and tracking key milestones, deliveries, and workforce availability
- Helping ensure projects are delivered on time and within budget
- Maintaining clear, organised records of communications, orders, and documents
- Representing Thompson’s with professionalism, reliability, and a can-do attitude
What You'll Bring:
- Previous experience in an administrative, operations, or project coordination role (construction sector ideal, but not essential)
- Strong communication skills both written and verbal
- Great organisational and time management abilities
- Confidence using software tools to manage tasks, emails, and communications (literacy is important but specific software experience is not required)
- A proactive, problem-solving mindset and willingness to take initiative
- A friendly, approachable manner when dealing with colleagues, customers, and suppliers
- A team-first attitude as you will be the glue that holds everything together
- Experience supporting multiple projects or teams is a bonus
Build With Heritage. Coordinate With Pride.
If you thrive in a fast-paced, hands-on environment where every day brings something new, and you want to play a vital role in delivering exceptional work across high-end refurbishment and restoration projects – we want to hear from you.
Click "Apply Now" to take your next step with Thompson’s Group.
Job Types: Full-time, Permanent
Pay: £34,000.00-£35,000.00 per year
Benefits:
- Canteen
- Company events
- Company pension
- Employee discount
- Referral programme
Ability to commute/relocate:
- Fyfield SN8: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 8 years (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
