Develop and oversee the maintenance of operational policies and procedures. Ensure compliance with external and internal standards and governance. Maintain accurate and up-to-date documentation, records, and reports in compliance with organisational policies and legal requirements. Monitor and evaluate program outcomes, client satisfaction, and team performance, providing regular reports to the Strategic Lead and MH Division SLT.
Utilise data and analytics to inform decision-making and improve operational efficiency. Represent the organiation at community events, meetings, and forums to promote mental health awareness and services. Develop and maintain relationships with community partners, stakeholders, and referral sources. Participate in public education and advocacy efforts to reduce stigma and increase access to mental health services.
Ensure programs are evidence-based, culturally competent, and aligned with best practices in mental health care. Collaborate with community partners, stakeholders, and other service providers to enhance program effectiveness and reach. Oversee the delivery of high-quality mental health services, including individual and group therapy, intervention, and case management. Ensure client care plans are developed, implemented, and regularly reviewed in accordance with professional standards and regulatory requirements.
Provide direct clinical services as needed, including assessments, therapy, and triage. Any other duties appropriate to role in line with service / organisational development and growth Skills & Competencies required: Strong leadership and team management skills, with the ability to inspire and motivate others. Experience in clinical skills, with a good knowledge in a range of therapeutic modalities and interventions. Strong organisational and administrative skills, with the ability to manage multiple priorities and meet deadlines.
Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with diverse groups. Commitment to continuous learning and professional development, with knowledge contemporary and best practices in mental health care. Standard Information Information Governance Employees of ABL Health must comply with the provisions of GDPR and the Data Protection Act 2018. The postholder must not; either during the course of their employment, or following termination of their employment, disclose any information relating to service users or employees, or of the lawful business practices, of the organisation.
The postholder will be required, when and where appropriate to the role, to comply with the processing of requests under the Freedom of Information Act 2000 The postholder must comply with ABLs policies that protect the information assets of the organisation from unauthorised disclosure, modification, destruction, inappropriate access or use. The postholder will be responsible for maintaining the clinical and/or corporate records that fall within the remit of this role to the standards in ABLs records management policies, and data quality processes and standards. Health & Safety Compliance with the Health & Safety at Work Act 1974 the postholder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Safeguarding is Everyones Business ABL has a responsibility to ensure that all children / young people and adults are adequately safeguarded and protected. As a consequence, all ABLs employees, temporary staff and volunteers are required to adhere to ABLs safeguarding policies / procedures in addition to local and national safeguarding policies and to act upon any concerns in accordance with them. Smoke Free ABL is Smoke - Free. Smoking is not permitted on any of our premises or the surrounding land including car parking facilities.
Training The postholder must attend any training that is identified as mandatory to their role. The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder. Equality, Diversity & Human Rights It is the responsibility of every person to act in ways to support equality and diversity and to respect human rights, working within the spirit and detail of legislation including the Equality Act 2010 and the Human Rights Act 1998.
ABL is an equal opportunities employer and aims to challenge discrimination, promote equality and respect human rights.
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