We are seeking a highly organised and detail-oriented Merchandising Admin Assistant to support the Merchandising team in the smooth execution of stock management, order processing, and supplier communication. This role plays a vital part in ensuring that purchase orders are accurately managed, stock availability is optimised, and stores are fully supported in their day-to-day operations.
Key Responsibilities:
Order Management & System Maintenance
- Raise and manage all purchase orders, ensuring accuracy in pricing, quantities, and delivery dates.
- Maintain order data to reflect any changes or confirmations from suppliers.
- Monitor key dates and lead times to ensure timely stock delivery and accurate reporting.
Supplier & Warehouse Coordination
- Liaise with suppliers for order confirmations, delivery updates, and issue resolution.
- Communicate and follow up on failed deliveries, proposing appropriate actions where required.
- Raise and track Supplier Compliance Charges and compile relevant statistical data.
Stock Allocation & Store Support
- Walk the shop floor regularly to identify and escalate any stock or display issues.
- Respond promptly and professionally to store queries and provide timely resolutions.
- Maintain close communication with Warehouse, Satellite Stores, Retail, and Online teams regarding stock availability.
Reporting & Merchandising Support
- Update and maintain merchandising reports, such as the delivery schedule and availability reports.
- Support with Warehouse PO queries and assist in managing short shelf life products.
- Contribute to maintaining defined availability parameters across channels.
- Work with Merchandiser to maintain accurate shelf cap information.
- Work with Merchandiser to forecast buy volumes on relevant categories.
Key Accountabilities:
- Accurate and timely placement and management of orders
- Effective communication with suppliers and internal departments
- System accuracy regarding expected stock and delivery schedules
- Support stock availability and minimisation of out-of-stock situations
- Maintain clear documentation of compliance charges and reporting
- Provide administrative support to the wider merchandising team
Skills & Experience Required:
- Previous experience in a merchandising or retail admin role (preferred)
- Strong organisational and time management skills
- High attention to detail and accuracy
- Confident communicator with both internal and external stakeholders
- Proficient in Microsoft Office, especially Excel; experience with Dynamics, Relex or other ordering systems (preferred)
- Ability to work in a fast-paced environment and manage multiple priorities
Personal Attributes:
- Proactive and solution-focused
- Team player with a collaborative mindset
- Positive, can-do attitude
- Commercially aware with a customer-first approach
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
