Role Overview:
In this entry-level role, you’ll act as the link between our clients and their customers, combining great service with sales performance. You’ll interact with customers directly, explain products or services, answer questions, and help convert interest into successful outcomes — all while delivering a positive brand experience.
Key Responsibilities:
- Engage with customers in a friendly and professional manner (face-to-face, phone, or event-based)
- Understand client offerings and clearly communicate benefits and features
- Provide high-quality customer service while identifying sales opportunities
- Meet and exceed individual and team sales targets
- Handle enquiries, provide solutions, and ensure customer satisfaction
- Accurately record customer interactions and feedback
- Support the wider team with campaign setup, reporting, and execution
Requirements:
- Strong communication and interpersonal skills
- A customer-first mindset with a confident, enthusiastic attitude
- Willingness to learn and take on new challenges
- Reliable, punctual, and goal-oriented
- Ability to work well in a team and on your own
- Previous experience in sales, customer service, retail, or events is an advantage (but not required)
- Interest in marketing, branding, or customer experience is a plus
What We Offer:
- Full training provided – no experience necessary
- A supportive team culture with mentorship and regular feedback
- Clear progression pathways into senior sales, account management, or marketing roles
- Opportunities to work on campaigns for nationally recognised brands
- A fun, fast-paced work environment with frequent team socials
Join us in delivering outstanding service to our customers while developing your skills in a supportive environment!
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Manchester M2 (required)
Work Location: In person
Application deadline: 03/08/2025
Expected start date: 04/08/2025
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