Role Overview:
As a Junior Customer Service Assistant, you’ll be the first point of contact between our clients and their customers. You’ll be supporting brand awareness, handling customer queries, and ensuring a positive experience at every touchpoint. This is an ideal role for someone who is people-focused, enthusiastic, and eager to learn.
Key Responsibilities:
- Engage with customers in-person to answer questions and promote client products/services
- Provide clear, friendly, and professional customer service
- Gather feedback and report customer insights to the wider team
- Assist with basic administrative tasks and data collection
- Help maintain a positive brand image in all interactions
- Work closely with team members and managers to ensure campaign success
What We’re Looking For:
- Excellent communication and interpersonal skills
- Friendly, enthusiastic, and approachable personality
- Strong work ethic and willingness to learn
- Ability to remain calm and professional under pressure
- No experience needed – full training provided
- Must be eligible to work in the UK
What We Offer:
- Full training and one-to-one mentoring
- Fun and supportive team environment
- Career progression opportunities within marketing and sales
- Regular team socials and networking opportunities
If you’re ready to take your first step into the world of marketing and customer engagement, we’d love to hear from you.
Job Type: Full-time
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Yearly bonus
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Location:
- England, M8 8AN (required)
Work Location: In person
Application deadline: 22/06/2025
Expected start date: 23/06/2025
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