Role Overview
We are looking for a proactive Junior Customer Engagement Specialist to join our growing team. In this role, you will play a vital part in enhancing customer interactions, supporting marketing initiatives, and ensuring high levels of engagement across multiple channels.
Key Responsibilities
- Engage with customers to promote brand awareness and deliver positive experiences.
- Assist in the planning and execution of customer engagement campaigns.
- Collect feedback from customers to help refine strategies and improve results.
- Collaborate with the marketing team to ensure consistent messaging and communication.
- Support customer relationship management and retention activities.
- Perform administrative and reporting tasks related to engagement efforts.
Requirements
- Excellent communication and interpersonal skills.
- Passion for customer engagement and marketing.
- Ability to work collaboratively in a fast-paced environment.
- Organisational and problem-solving skills.
- Previous experience in customer engagement, marketing, or customer service is an advantage, but not essential – full training will be provided.
What We Offer
- Comprehensive training and ongoing development.
- Exposure to a variety of marketing and customer engagement projects.
- Supportive team culture and opportunities for career growth.
- Hands-on experience working with well-known brands.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Manchester M2 (required)
Work Location: In person
Application deadline: 08/09/2025
Expected start date: 01/09/2025
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