Role Overview
We are seeking a motivated and enthusiastic Junior Call Centre Operator to join our growing team. This entry-level role is ideal for someone looking to start or develop their career in customer communications and marketing. Full training will be provided to ensure your success in the role.
Key Responsibilities
- Handle inbound and outbound calls to promote client services and products.
- Provide information, assistance, and support to potential and existing customers.
- Maintain a high level of professionalism and customer service during interactions.
- Assist in executing marketing campaigns through call centre activities.
- Record and report customer feedback, inquiries, and sales opportunities.
- Collaborate with the team to achieve call and campaign targets.
Requirements
- Strong communication and active listening skills.
- Positive and professional phone manner.
- Basic computer skills and ability to manage call logs.
- Enthusiastic and eager to learn new skills.
- No prior experience required—full training will be provided.
What We Offer
- Comprehensive training and ongoing support.
- Opportunities for career development within the marketing sector.
- Exposure to a wide range of marketing campaigns.
- Supportive and collaborative work environment.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person
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