Role Overview
As a Junior Call Centre Agent, you will be responsible for making outbound calls, responding to inbound enquiries, and providing information about client products and services. You will play a key role in supporting sales campaigns and scheduling follow-ups for the marketing team.
Key Responsibilities
- Make outbound calls to potential customers to introduce client products and services
- Respond to inbound calls and address customer questions professionally
- Schedule appointments or follow-ups for the marketing and sales teams
- Meet individual and team call targets and performance metrics
- Provide excellent customer service in all communications
- Collaborate with the marketing team to support campaign objectives
What We Offer
- Bonuses: Additional incentives for meeting performance goals
- Paid training and professional development in marketing and customer service
- Opportunities for career growth into senior sales or marketing roles
- Supportive team environment with ongoing coaching
Ideal Candidate
- Strong verbal communication and listening skills
- Friendly, confident, and professional phone manner
- Ability to work in a fast-paced call centre environment
- Organised with good attention to detail
- Motivated and target-driven
- Previous call centre, sales, or customer service experience is an advantage (but not required)
If you’re ready to start your career in a fast-paced marketing environment, apply now to join
Job Type: Full-time
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Yearly bonus
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Location:
- Leeds LS1 (required)
Work Location: In person
Report job
