Role Overview
We are seeking an organised and proactive Junior Call Centre Coordinator to support our call centre operations. This is an entry-level position ideal for individuals looking to gain experience in customer communications, sales support, and campaign coordination within a fast-paced marketing environment.
Key Responsibilities
- Coordinate day-to-day call centre activities to support marketing campaigns.
- Assist in managing schedules, call lists, and team tasks.
- Monitor call performance and ensure targets are met.
- Provide support to team members, including handling customer queries when needed.
- Collaborate with the marketing and sales teams to ensure seamless campaign execution.
- Maintain accurate records of calls, sales leads, and follow-up actions.
Requirements
- Strong organisational and multitasking skills.
- Good communication and interpersonal abilities.
- Ability to work effectively in a team environment.
- A proactive and problem-solving mindset.
- No prior experience required – full training will be provided.
What We Offer
- Comprehensive training and guidance to develop your coordination skills.
- A supportive and collaborative workplace.
- Opportunities to grow within the marketing and sales sector.
- Hands-on experience in call centre operations and campaign delivery.
Be part of a growing team and kickstart your career in call centre coordination – apply today!
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person
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