The EMEA IT-Solution Delivery Management team at TikTok is responsible for delivering workplace technology across our regional office portfolio. From network infrastructure and audiovisual systems to security and smart workplace solutions, we ensure that each new space is equipped to support a seamless, modern, and secure user experience. Operating across multiple countries and time zones, the team brings together technical expertise, strong project governance, and a relentless focus on quality to drive business-ready outcomes in every project.
- Maintain and develop effective relationships with internal and external stakeholders, ensuring effective collaboration at all times.
- Create scope of works for new projects, drive the incorporation of technical requirements into space planning and initial test-fits. Ensure internal standards and user requirements are met and understood.
- Plan full life cycle project schedules, measure and mitigate risks and issues, set expectations with stakeholders.
- Develop and present accurate project budgets, track financial performance, and manage spend against approved forecasts.
- Provide regular, high-quality reporting on project status, risks, and milestones to internal and external stakeholders.
- Lead the procurement process for IT services and equipment, including vendor selection and performance tracking.
- Oversee the technical design phase, ensuring key design milestones are met and subject matter experts are engaged as needed.
- Coordinate and oversee the testing, commissioning, and go-live readiness of all systems, ensuring full operability and stakeholder sign-off and handover.
- Lead post-project reviews, document lessons learnt and drive continuous improvement.
- Maintain best practice project management disciplines at all times
- Act as an EMEA IT ambassador at all times
- Undertake any other activities as reasonably required
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