We’re looking for an Income Assistant to join our Income and Money Advice team, providing an efficient, high quality and professional service for our residents.
This role will involve preparing and processing rent and service charge information, managing all rent receipts processing, and making sure data is maintained appropriately and on time.
We’re looking for an excellent communicator with exceptional customer service and numerical skills, and someone who can thrive in a busy and challenging environment.
- Temporary, 12 month contract
- Full time, 35 hours
- £29,829.29 per annum
- Closes Tuesday 17th June, 9am
- Interviews 24th/25th June
Alternative formats
If you require these documents in an alternative format, such as large print or a white or coloured background, please contact our Communications team.
How to apply
To apply, please send a copy of your CV and cover letter to [email protected]. In the cover letter, please outline why you believe you would be successful in this role based on your experience and on the essential/desirable criteria in the job description, in no more than 1,000 words.
In addition to your CV and cover letter, please also complete our online Equality, Diversity and Declaration of Interest form which can be found on our website here. If you do not complete all parts of this process, you will be at risk of your application not being progressed further.
We reserve the right to close this role early if we receive a high volume of suitable applications.
Within your CV, please provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach these referees prior to the shortlist stage, and we will seek your permission first. However, references will be sought as part of our pre-employment checks for the successful candidate.
- We would be grateful if you could submit the Equality Diversity and Declaration of Interest form with your application. The information you provide will be used for monitoring purposes only and will be kept separate from your application
- Please ensure your CV and other documents are emailed as a Word or PDF file, as unfortunately, we are currently unable to accept applications in any other formats at the moment
- Requirements within the essential criteria of the Personal Requirements will be used for shortlisting purposes. However, all the criteria will be considered in the process of making an appointment.
Please send any applications to [email protected] or deliver them to: FAO The People Team, United Welsh, Y Borth, 13 Beddau Way, Caerphilly, CF83 2AX. Our main office is open between 9am and 5pm, Monday to Friday.
