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Inbound Freight Co-Ordinator

Ben Sherman Head Office
£22,880 - £28,918 a year
Leeds, England
Full time
3 weeks ago

Inbound Freight Co-ordinator - Logistics
Full-time
Leeds - Thorpe Park

Ben Sherman started out in 1963 producing standout button down shirts from a factory in Brighton. Over 6 decades later the brand is still producing standout shirts, but has also expanded to a full lifestyle collection rich in the brands DNA. From the early days the brand has been linked to music and British subcultures and that remains a core aspect of the brands appeal today.

If you are passionate about being part of a British Heritage brand’s journey, why not join us?

Purpose of the role:

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.

Responsibilities:

Supply Chain Tracking

  • Daily interaction and management of freight forwarder ensuring continued focus on priorities

  • Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates

  • Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)

  • Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays

Shipment Bookings

  • Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse

  • Chase suppliers for bookings

  • Work with freight forwarder to address booking queries

  • Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review

  • Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges

  • Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse

Delivery

  • Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks

  • Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible

  • Research and document slipped deliveries and inform Head office departments

  • Check delivery paperwork, investigate and report on discrepancies

  • Understand Customs requirements for import and duty payment

General

  • Work very closely with the team to ensure excellent logistical performance

  • Support Logistics team when required, covering holidays

  • Be influential in updating procedures within the team and suppliers

  • Support with loading and unloading vehicles from the HO warehouse when necessary

Skills and Experience:

Essential:

  • Strong levels of communication and interpersonal skills

  • Good Microsoft Excel skills

  • Excellent organisational skills

  • Capable of working to tight deadlines

  • Ability to prioritise and work well under pressure

  • Dedicated and responsible approach to job role

  • Ability to work both independently and within a small team

  • Previous experience of working within a similar administrative role

  • High degree of accuracy and attention to detail

Desirable:

  • Experience within import/logistics

  • Strong understanding of retail environment

  • An understanding of the principles of freight forwarding and critical path

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