About the Role
We’re on the lookout for energetic, customer-focused individuals to join our growing team as Inbound Customer Service Advisors. You’ll be the first point of contact for customers – answering queries, resolving issues, and making sure every caller receives outstanding service.
This is all about support, problem-solving, and real people skills. Whether it's tracking an order, answering product questions, or guiding customers through next steps, you’ll be the voice they trust and the help they need.
What You'll Be Doing
- Handling inbound calls from customers!
- Resolving queries quickly and efficiently
- Providing a positive, professional customer experience
- Updating systems accurately during and after each call
- Working with a supportive team and having fun while doing it
Who We’re Looking For
- Clear and confident communicator
- Positive attitude and a team player
- Previous customer service experience is a plus (but not essential)
- Ability to handle a fast-paced environment with professionalism and patience
- Computer-literate and comfortable learning new systems
Why Join Us?
We’re not just another contact centre. We’re a close-knit team who believe customer service should be human, helpful and happy. We offer full training, real career progression, and a workplace where your ideas matter. Whether you’re starting fresh or looking for the next step in your customer service journey, we’ll support your growth.
Perks & Benefits
- Immediate start
- On-the-job training
- Fun, friendly office environment
- Career progression opportunities
- Regular team incentives and staff rewards
- Paid holidays and pension contributions
Ready to bring your personality to a role that values people over scripts? Apply today and start your customer service career with us.
Job Types: Full-time, Part-time
Pay: £12.00-£14.00 per hour
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location: In person
