Job Overview
We are seeking dedicated and enthusiastic Operators to join our team in the hospitality sector. The ideal candidate will play a crucial role in ensuring exceptional guest experiences by managing various operational tasks within our hotel environment. This position is very hands on, requiring strong communication skills, a passion for hospitality, and the ability to multitask effectively.
Duties
- Greet guests warmly and assist with check-in and check-out processes.
- Manage phone calls with professionalism, providing information and assistance as needed.
- Address guest inquiries and concerns promptly, ensuring a high level of guest satisfaction.
- Ensure that rooms are cleaned and maintained to a great standard.
- Maintain accurate records of guest interactions and transactions.
- Uphold hotel standards of cleanliness and service quality at all times.
Skills
- Strong background in hospitality with a focus on guest services.
- Excellent phone etiquette and communication skills.
- Proven experience in a hotel or similar environment is advantageous.
- Ability to work well under pressure while maintaining attention to detail.
- A friendly and approachable demeanour, capable of fostering positive relationships with guests.
Join our team as an Operator and contribute to creating memorable experiences for our guests while developing your skills in a dynamic hospitality environment.
The roles are on a Self Employed basis offering a great opportunity for the successful candidates. The successful candidates MUST be able to live in on the premises in order to meet fire regulations.
Job Type: Full-time
Pay: £300.00-£500.00 per week
Benefits:
- Employee discount
Schedule:
- Every weekend
- Monday to Friday
Work Location: In person
