About Us
We are passionate about seafood and proud to offer the best, freshest fish and seafood in Scotland. Our retail shop in Crieff is a key part of our business, but it needs fresh energy to revamp the space, re-engage the local community, and reinvigorate our fantastic team. We are looking for a hands-on Shop and Counter Supervisor who is eager to bring enthusiasm, attention to detail, and creative energy to our shop.
The Role
This is a dynamic, dual role where you will be happy to handle seafood and be involved in the running of an efficient, customer-focused retail offering. You will have the opportunity to make a real impact by improving the shop layout, sourcing exciting produce, enhancing customer experience, and increasing sales while ensuring that the highest standards of seafood preparation and presentation are maintained.
You’ll work on the shop floor and fish counter, helping customers choose from our selection of fresh seafood and gourmet food offerings. This is a hands-on role that involves customer service, food handling, and teamwork.
Key Responsibilities
Fish Counter Duties:
- Ensure all seafood meets strict quality control standards.
- Maintain a clean and hygienic work environment in compliance with food safety regulations.
- Provide advice to customers on different seafood varieties, cooking methods, and storage.
Retail Floor Duties:
- Oversee daily shop operations, ensuring excellent customer service and a welcoming, visually appealing store environment.
- Engage with customers, answer inquiries, and give fish preparation advice professionally.
- Supervise and motivate staff to improve morale, efficiency, and proactive sales efforts.
- Ensure all products are correctly priced, well-displayed, and fresh.
- Monitor sales performance and improve sales.
- Maintain accurate inventory records, reorder stock, and minimise waste.
- Develop and execute promotional campaigns to attract and retain customers.
- Uphold health, safety, and security policies in the store.
What We’re Looking For
- Proven retail experience, ideally in food retail.
- Energetic, welcoming and vibrant personality.
- Passion for high-quality seafood and knowledge of different fish species and preparation techniques.
- Excellent customer service skills with the ability to engage and build relationships.
- Ability to work efficiently in a busy environment while maintaining quality standards.
- A proactive attitude and ability to identify opportunities for shop and home delivery improvements.
Upskilling & Development Opportunities
We believe in developing exceptional talent and will support the right candidate in acquiring new skills to enhance their role, for example:
- Seafood preparation training
- Retail management & leadership development
- Sales and marketing training to help promote the shop
- Food safety and compliance certification
- Technology and inventory management systems training
Why Join Us?
- Opportunity to make a real impact by revitalising a well-respected seafood shop.
- Work with the highest quality seafood in Scotland.
- Be part of a growing business that values passion, expertise, and innovation.
- A supportive and rewarding work environment with career progression opportunities.
If you are ready to take on an exciting challenge and lead the transformation of our seafood shop, we’d love to hear from you! Apply now and help us bring the best seafood to our customers with passion and expertise.
Job Type: Full-time
Pay: From £13.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Store discount
Work Location: In person
Reference ID: FICretail
