About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
About the role
Join us as a Team Lead on a client dedicated account for a global management consulting firm where you'll drive operational excellence in a dynamic, client-facing environment!
You'll lead a dedicated housing team, coordinating projects both in the UK and overseas, and thrive on meeting and exceeding client expectations. You’ll have the ability to take initiative, work under pressure, adapt to ever changing circumstances, as well as demonstrating a passion for best practice and knowledge sharing. You will also have the ability, and want, to support with onsite events across the UK and overseas.
Excited to lead a talented team and make an impact in the world of operations?
Read on!
You will:
- Lead and inspire the client-dedicated housing team, overseeing onboarding, training, career development and fostering a positive team culture.
- Build and maintain strong, trust-based relationships with client and event stakeholders
- Balance ever evolving client, event and team needs with agility and professionalism.
- Provide direction and hands-on leadership throughout the project lifecycle, ensuring consistent application of project management best practices across the team.
- Collaborate with BCD M&E colleagues to ensure seamless delivery across relevant operational centres.
- Create and manage budgets, handling scope changes through formal Project Change Authorisations.
- Create and manage project plans, including hotel/room block allocations, release schedules and rooming list management.
- Manage release deadlines, calendarization and process around this, to ensure attrition risk is mitigated and deadlines are met.
- Design and implement operational processes and standards that drive efficiency and quality.
- Operationally manage assigned client projects, including onsite delivery, as required.
You’re Good At
- Leading and motivating teams to deliver outstanding results.
- Managing complex projects in a fast-moving environment.
- Balancing multiple projects and meeting tight deadlines with ease.
- Communicating clearly and confidently with stakeholders, with a calm, proactive and collaborative approach.
- Problem-solving and navigating challenges with professionalism and integrity.
You Might Also Have
- Experience with group hotel accommodation/reservations.
- An understand sourcing, contracting, and housing management as a service.
- A talent for building strong relationships and fostering team collaboration.
- Budget management skills, with experience in financial reporting and reconciliation.
- Knowledge of supplier negotiation and vendor management.
You should know
- This role will be a hybrid role that requires 1-2 days a week in our Fleet office or UK Remote based
- Due to key events this role has black out period where annual leave cannot be taken
- Our standard working hours are 9:00am - 5:30pm with an hour break
- You must have the ability to travel within the UK and overseas
Apply now and jumpstart your journey with us!
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
#LI-MB1
#LI-EM1
#LI-LZ1
#LI-KW1
#LI-Remote
#LI-Hybrid
#LI-Onsite
