We have an exciting opportunity within the Medicine Directorate for an Elective and Diagnostic Booking Officer , based at Frimley Park Hospital .
We’re seeking an approachable, patient-focused team player who naturally embodies our Trust values and brings a positive, professional approach to the workplace.
This is a busy and varied role, requiring exceptional organisational skills, the ability to multi-task, and confidence working to tight deadlines. Strong communication skills, a willingness to learn, and a collaborative mindset are essential.
You will be working within our Pacing Team , where your role will be key to supporting the smooth running of patient bookings and ensuring a high standard of service is maintained at all times.
The post holder will be responsible for booking appointments across all Trust sites. They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems. The post holder will assist with meeting Trust targets. The post holder will be required to offer very high customer service skills for patients and both internal and external staff.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
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