Temporary Full-time Bookings & Reservations Assistant
The Thursford Collection is a limited company and family run registered charity offering a diverse and interesting mix of Arts & Culture, Heritage, and family entertainment. Our goal is to constantly promote our true family values and commitment to providing the best possible experience to all our customers.
Job Summary:
A well-organized and enthusiastic person is needed to join our bookings and reservations team and to assist with general office duties from September to December 2025.
Main Duties/Responsibilities:
· Answering booking and general enquiries in a timely manner.
· Processing bookings in all sales areas.
· Taking payments in all sales areas.
· Carry out general office duties.
Benefits:
- Company Pension Scheme
- Staff Discounts
Essentials:
- Good telephone manner.
- Must be computer literate.
- Excellent customer service skills.
- Good interpersonal and communication skills.
- Ability to work as part of a team.
- Flexible and committed in their approach to work as the position includes working weekends and evenings when required.
Desirables:
- Customer Service and/or bookings and reservations experience in the arts, leisure, hospitality, or tourism industries.
- Experience of bookings and reservations system.
Required licenses or certifications:
- Full clean UK Driving License.
Job Type: Temporary Full time – 37.5 hours per week minimum
Salary: £13.00 per hour
We are an equal opportunities organisation and are actively seeking to increase our diversity. We would welcome and encourage applications from individuals regardless of race, religion or belief, disability, gender, sex, sexual orientation, marital status, or age.
Job Type: Temporary
Contract length: 4 months
Pay: £13.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Do you live locally to Thursford or be able to reliably commute to Thursford?
Experience:
- Office: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
