Are you ready to bring energy, smiles, and top-notch service to one of Norfolk’s favourite holiday destinations? At Searles Leisure Resort, we’re looking for a Customer Service Arcade Attendant to help create unforgettable experiences for our guests.
As a Customer Service Arcade Attendant, you’ll be the friendly face of fun! You’ll support guests with arcade machines, assist with prize retrievals, and ensure the arcade and surrounding areas are clean, welcoming, and running smoothly. This is a hands-on, guest-facing role ideal for someone who enjoys a fast-paced, people-focused environment.
You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities
- Assist customers with arcade machines and prize redemptions.
- Respond to general guest queries with a helpful and positive attitude.
- Clear tables and maintain cleanliness in the Club and Piazza areas.
- Collect glasses and ensure public areas remain tidy and safe.
- Support the Beach Hut team with food deliveries across the site when needed.
- Provide excellent customer service across departments as required.
What We’re Looking For
- Confident communicator with strong interpersonal skills.
- A proactive, can-do attitude and willingness to help wherever needed.
- Ability to work independently and as part of a team.
- Flexible and adaptable to different tasks and departments.
- A full UK driving licence is desirable but not essential.
Hours and Rate of Pay
- Average of 25 hours per week over 5 days.
- £12.25 per hour.
- Contract end date 30th September 2025.
Why Work With Us?
- Be part of a fun, supportive team in a lively holiday setting.
- Enjoy staff perks, discounts, and access to resort facilities.
- No two days are the same—expect variety, energy, and lots of guest interaction!
Ready to Apply?
If you’re passionate about customer service and love working in a fast-paced, people-first environment, we’d love to hear from you!
Apply now or contact us directly for more details.
Job Types: Part-time, Temporary, Fixed term contract
Contract length: 8 weeks
Pay: £12.25 per hour
Expected hours: 25 per week
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Sick pay
Ability to commute/relocate:
- Hunstanton PE36 5BB: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Experience:
- Customer service: 1 year (preferred)
- Arcade and Gaming Environment: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
