The Role

Turning Tides operates a small-scale volunteer counselling service, offering a responsive, professional, and accessible pathway to therapeutic support for individuals experiencing homelessness. Recognising the significant barriers and health inequalities faced by those experiencing multiple and compound needs, the service plays a crucial role in fostering sustainable change. Clients consistently highlight the safe and supportive space it provides, enabling them to explore their experiences, develop essential self-management tools, and build more stable, fulfilling lives.

This role is fixed term for one year.

About You

We are seeking a dedicated Counselling Coordinator who is passionate about supporting individuals affected by homelessness and committed to ensuring fair access to therapeutic care. This role is responsible for the day-to-day management and strategic development of the counselling service, ensuring it aligns with the British Association for Counselling and Psychotherapy (BACP) ethical standards and Turning Tides’ trauma-informed approach.

This is an opportunity to lead and shape a vital counselling service that fosters healing, resilience, and long-term change for individuals experiencing homelessness. By ensuring ethical, high-quality, and accessible support, the Counselling Coordinator will play a key role in empowering individuals to take control of their futures.

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Access round-the-clock support for your wellbeing, offering valuable advice and money-saving resources to enhance your overall health and happiness.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Join Our Team

To apply, please ensure you complete an online application form and upload a copy of your CV. We also require you to complete an Equal Opportunities Questionnaire.

Should you require any assistance completing our forms, please at [email protected].

Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Please be aware of our Privacy Policy, which is available to view by visiting: https://www.turning-tides.org.uk/about-us/privacy-policy/

Please note that we will only contact the candidates that have been shortlisted for interview. If you have not heard from us within 3 weeks, please assume you have been unsuccessful this time.