Coordinator, PCM
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
Coordinator, Parts Coordination Management
Due to team growth, we are now looking for a Parts Coordinator - PCM to join our Parts Services team within the successful Marine Power division.
The location for the position is in Fareham, UK. This positon is for a 12 month period.
The location for the position is in Fareham, UK. This positon is for a 12 month period.
What will you be doing In this position?
Your work will include being the customer contact for spare parts quotations, orders, deliveries and non – conformities. In this role you will act as a link between the customer and various departments involved in the spare parts delivery process.
As a Parts Coordinator - PCM, your work will focus on these responsibilities:
Your work will include being the customer contact for spare parts quotations, orders, deliveries and non – conformities. In this role you will act as a link between the customer and various departments involved in the spare parts delivery process.
As a Parts Coordinator - PCM, your work will focus on these responsibilities:
- Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
- Ensure highest level of quality and response time for quotes and orders.
- Actively follow up quotes with customers before they expire and provide feedback to Sales team
- Actively follow-up the order book with the Sales team Maintain and develop knowledge of customer specific solutions and needs
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers
- Liaise with Sales about the content and terms of the offerings
- Maintain and develop knowledge of customer specific solutions and needs
To be successful in this role, we expect you to have:
- Experience in customer service, both internal and external
- The ability to work as part of an effective team
- Effective presentation skills
- Excellent communication skills, fluency in the English language, both verbal and written
- Parts Coordination Management related experience would be considered advantageous.
- You will shine in this role, when you have sound organisation skills, cultural awareness and a desire to train and develop others.
Why you and us We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self.
We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.
Are you eager to be part of this ambition? If yes, we hope to hear from you before the application deadline, through submitting your application through our careers portal.
We aim to keep you updated on the process all the way.
Last application date:
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
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